Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website, products, and services provided by Crazy AI Automations LLC ("Crazy AI Automations," "we," "us," or "our"). By using our website, submitting a request, or engaging us to build automations, you agree to these Terms. If you don't agree, please don't use our services.

1. Who We Are

Crazy AI Automations LLC is a Virginia limited liability company that designs, builds, and deploys custom automation workflows for business owners. Our office is located at 62 Walnut Ave Unit 65457, Hampton, VA 23665.

2. Custom Automation Requests

When you submit a request through our site, you are asking us to review your workflow. A submission is not a contract or guarantee of services. After review, we may:

• Offer a free pilot for simple automations.
• Provide a custom written quote for more advanced workflows.
• Recommend that we are not the right fit for your situation.

No build begins until you have agreed to a quote or pilot scope in writing (email is acceptable).

3. Pricing & Payment

Pricing is based on the complexity of your workflow, setup time, integrations, and ongoing support. We do not publish fixed prices because every workflow is different.

• Setup fees and monthly amounts are quoted in writing before any work begins.
• Setup fees are typically non-refundable once work has started, unless we agree otherwise in writing.
• Monthly subscriptions continue until you cancel with reasonable notice.
• Late or failed payments may pause or suspend your active automations until the balance is resolved.

4. Free Pilot Terms

A free pilot is a limited demonstration to show that an automation works for your business. Pilots are offered at our discretion, may be time-limited, and may not include all features of a full build. Continued use after the pilot period requires a paid plan.

5. Your Responsibilities

To deliver a working automation, we need accurate information and timely cooperation from you. You agree to:

• Provide accurate details about your business, tools, and workflows.
• Grant the access we need to the systems we are integrating (CRM, email, calendars, payment tools, etc.) using credentials that you are authorized to share.
• Respond to questions and review requests within a reasonable timeframe.
• Use any automations we build only for lawful purposes and in compliance with applicable laws, including telemarketing, anti-spam, and consumer protection regulations.

6. Third-Party Services

Our automations often connect to third-party platforms (such as GoHighLevel, payment processors, calendar tools, and AI providers). Your use of those platforms is governed by their own terms. We are not responsible for outages, pricing changes, or policy changes by third parties.

7. Intellectual Property

We retain ownership of our underlying methods, templates, code patterns, and reusable components. Once a build is paid for in full, you have a non-exclusive license to use the specific automation we deliver to you for your business. You will not resell, sublicense, or republish our work without our written permission.

8. Confidentiality

We treat the business information you share with us as confidential and use it only to deliver our services. We expect the same regarding any of our methods, pricing, or non-public materials shared with you during an engagement.

9. Disclaimers

Our services are provided "as is" and "as available." We do our best to build automations that work, but we do not guarantee specific revenue, lead volume, time savings, or other business outcomes. Automations rely on third-party platforms that we do not control, and results depend on factors specific to your business.

10. Limitation of Liability

To the maximum extent allowed by law, Crazy AI Automations LLC will not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost data. Our total liability for any claim arising out of or related to these Terms or our services will not exceed the total fees you paid us in the three months preceding the event giving rise to the claim.

11. Cancellation

You can cancel a monthly automation plan at any time by contacting us. Cancellation stops future billing; it does not refund prior payments unless required by law or agreed to in writing. Setup fees are not refundable once work has started.

12. Termination

We may suspend or terminate your access to our services if you violate these Terms, fail to pay, or use our work in a way that is unlawful or harmful. We will give reasonable notice when feasible.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law rules. Any dispute arising out of or related to these Terms or our services will be resolved in the state or federal courts located in Virginia, and you consent to the jurisdiction of those courts.

14. Changes To These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent change. Continued use of our website or services after changes are posted means you accept the updated Terms.

15. Contact

Questions about these Terms? Contact us:

Crazy AI Automations LLC
62 Walnut Ave Unit 65457
Hampton, VA 23665